If it still does not help, follow the below methods and check if it helps.įirst, check if the status of the printer has somehow changed to offline.
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Let the driver to install and then check the functionality. Place a check mark next to Run this program in Compatibility modeĤ. Go to the location where you had saved your downloaded setup files of the drivers and right click, then selectģ. Now, if you have the Windows 7/8/8.1 drivers for the display device, you may check if installing the drivers for the display adapters inĬompatibility mode helps to resolve the issue.įollow the steps to install the drivers in compatibility mode.ġ. Ref: Add, remove, and manage your devices and printers (Applies to Windows 10 as well)Īs an initial recommendation, I suggest you to perform the troubleshooting steps outlined in the below Microsoft Help link.